Revolut customers experienced problems accessing their accounts, making card payments and transferring money on Tuesday during a Google Cloud outage.
Google traced the disruption to a power problem affecting its London cloud region. Services were recovering for most customers by the afternoon after the fault was mitigated.
The incident began at around 8.08am mainland Spanish time and affected multiple services used by businesses to run applications and process information.
Revolut confirmed that several functions were disrupted but reassured customers that ‘all customer money and data are safe’.
Users reported difficulties logging in, sending transfers and paying by card, although the disruption did not affect everyone in the same way.
Customers of Lloyds and HSBC also reported service difficulties during the outage.
ING customers in Germany experienced difficulties accessing online and mobile banking, while ING said its Spanish customers were unaffected.
